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Students have found a workaround to find out their schedule for the new school year

Marita Gonsalves

At our school, we set the date for when students and parents can see their schedules for the first day of school. However, some of our students have found a workaround in the student portal and they can figure out who is in their class by going to messages in the student portal and entering the course name in which they’re registered. Example: typing History in the “to:” field will autofill the section members and teachers. This is a vulnerability in Blackbaud that needs to be fixed or disabled to match the date that is set in Schedule Outline for when this information is available to a particular role. I will be contacting Blackbaud but I just thought I’d share this in the community in case someone has a workaround in the meantime.

Thanks,

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Comments

Candi Roberts

@Marita Gonsalves We had a similar issue where we didn't want teachers to see their student lists yet, but we wanted them to have access to set up their bulletin boards and topics. Even though we took rosters off their page access, they could view their students in the gradebook which we had no way to block without completely removing page access. Very frustrating!

Troy Burki

@Marita Gonsalves is your messaging system used during the summer? You could just temporarily disable it prior to the start date/when you want the schedule to be visible.

Marita Gonsalves

@Troy Burki, yes, the school admins use the messaging system around the end of July/early August?

Marita Gonsalves

@Candi Roberts, Agreed, it is frustrating. We have no qualms about teachers seeing their schedules/rosters after July 1. The dates for schedule visibility become meaningless if students find a workaround to seeing who their teacher/fellow students are…

Catherine Druhan

@Marita Gonsalves
Our students were sneaking into a parent setting and still finding their schedules eventhough I had the parent and student access date set. I also have to turn off the transcripts because the classes populate there eventhough the term has not started. It's very frustrating because the students start emailing with course changes.