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Subscribe to Updates for Issue Alerts??

Sara Barnaby

BB subscribed twice for the recent issue with NXT and have not received any emails confirmations in 20 mins. Does this feature work or not? Has anyone else had this issue? This isnt the first time for me.

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Comments

Devan Bessinger

@Sara Barnaby The subscription emails are really glitchy. Sometimes they send, sometimes they don't. I don't rely on them. I'd recommend just keeping the status page open, then periodically refreshing it to see if there's anything new.

Carlene Johnson

@Sara Barnaby In all my years of subscribing not once have I received a follow up email related to the incident. ?‍♀️

Dan Snyder

@Carlene Johnson Same here.

Crystal Bruce

@Sara Barnaby discussion moved to Blackbaud Raiser's Edge NXT® discussions. Thanks!

Lauren Marcus Eisenberg

@Sara Barnaby Following!