Students not seeing assignment feedback (comments)

Megan Day
Megan Day
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Learning Management System™

We are at a crucial part in our semester where deficiency notices are due and we're heading into the last few weeks of the semester. This morning, we discovered that students are not seeing ANY assignment feedback (comments). I've already opened a case with Blackbaud support but while I'm waiting for a response, I wanted to see if anyone else was experiencing the same problem and/or let others know.

Comments

  • Erin Walton
    Erin Walton Blackbaud Employee
    Fourth Anniversary Kudos 1 Name Dropper Facilitator 1

    @Megan Day
    Access to assignment feedback/comments is set for the Student role in each marking period setup. In Grades > Grading Setup > Gradebook settings. Edit into the current school level marking period which comments are being recorded to and are not visible. Confirm in the ‘Grade Access - Student’ area the dropdown for assignment comments is either set to Always Show or if showing only during a range of specific dates, the current date falls within that range to grant access.

  • Megan Day
    Megan Day
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Erin Walton
    Yes, thanks. This isn't my area of Blackbaud but when I noticed the problem, I immediately checked in with my people to see if it was a grade access setting but was told it wasn't…. It was. Someone had gone in to turn off grading access for the end of the semester (starting December 11th) but had accidently turned off comment access immediately.

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