Can you get rid of "via mta-bbcspool.convio.net" at the end of emails you send via Blackbaud?

Andrew Jupp

This, unfortunately, looks really spammy to me, and I'd like to know if it's possible to get rid of the last bit for the sign. (via mta-bbcspool.convio.net)

We generally use an external email platform to send most marketing emails because of this problem. However, I'm using email designer in RE for new gifts or event registrations.

Any ideas?

Austen Brown

@Andrew Jupp - Unfortunately, I don't think you can. Emails that originate within BB Products are sent through BB servers. As long as you have your org's DKIM set up correctly, these will identify as originating from your org's domain, thus not being flagged as spam.

Christine Robertson

@Andrew Jupp I think it is definitely worth checking the Idea bank to see if this is already there (or add it if it is not!) as it does have an odd look to it.