Form response question

Debbie Kanda

I created a basic RSVP form using the online RENXT event registration form. I included the option to opt in to our newsletter. Where will I find the information on who has clicked on “yes”?

Screenshot of newsletter opt in.docx

Faith Murray

@Debbie Kanda
Not having used such a feature myself, this is just a guess. But it looks to me like the form opt-in function uses the field choices set up in the Consent section of constituent records. I would look there first.

Karen Diener

@Debbie Kanda
Definitely check consent. You can see how it is set up in Configuration | Business Rules:

Double-click into each row to see how the opt-in and opt-out functionality was set up. These should map to solicit codes. On a constituent record, click the “Consent” button to the right of the Solicit Codes field to see when someone opted in or out.