Single Sign On

Astrid Koblmueller

Hallo,

Does anyone know how you can turn on the test mode for Single Sign On? We cannot find info regarding this anywhere. Any hint is much appreacitated ?

Thanks, Astrid

Austen Brown

@Astrid Koblmueller - Check out these two KB Articles. If they don't contain the info you're looking for I recommend reaching out to support:

• https://kb.blackbaud.com/knowledgebase/articles/Article/118796
• https://kb.blackbaud.com/knowledgebase/articles/Article/118832

Astrid Koblmueller

@Austen Brown
Hi Austen!

Many thanks for providing the articles. I had those already and reached out to support yesterday. Unfortunately they were also not able to provide me with any support apart from sending the articles you shared. I

Best, Astrid

Austen Brown

@Astrid Koblmueller - Get in contact with your CSM and Account Rep and let them know you need additional assistance with this and support was unable to help. They can advocate for your org from within BB and help you get resolution.

Astrid Koblmueller

@Austen Brown
Thanks, Austen! Will do!