Adding a decline option in RE Marketing for events

Justine Williams

Hi,

When creating an EDM for an event, is there a way to include a decline button which feeds directly into the event in the same way that an acceptance feeds into the event?

Austen Brown

@Justine Williams - This is possible when using NXT event forms. To enable this option, edit your event form and check the box to “allow registrants to decline RSVP”. Here's additional info on this option:

Justine Williams

@Austen Brown thank you. Is there a way to send a different confirmation email to declines?

Austen Brown

@Justine Williams - I don't believe so, unfortunately. Check out the RE NXT Idea Bank and make sure this is represented. If you end up adding a new idea, post a direct link to it here so we can vote for it.

Justine Williams

@Austen Brown thank you