Connecting Online Giving to existing BB Merchant Services

Paul Stankus

Hi, we are getting ready to move to Online Giving forms and I want to be able to assure our finance director that donations won't fly off into the cosmos if we unveil new donations forms. When we activate Online Giving, is it clear how we go about integrating our existing Merchant Services accounts? Are there any guides for this sort of thing? Thanks!

Miki Martin

@Paul Stankus hello! When I was with my last org I transitioned quite easily from OLX donation and event forms to NXT forms. You can easily select which BBMS account (if you have several) to utilize for processing payments. It is all quite simple, I believe. There is some online help for Payment Configuration where it walks you through checking your settings in BBMS and such. Of course, BlackbaudU has plenty of helpful courses to take on every topic imaginable, as well.

Paul Stankus

@Miki Martin Thank you!!