In the January 7 release notes, it states that we can now reverse posted charges and payments and it lists two ways to do this. The first method states the following:
On the payment or charge record, accessed from areas such as either the Recent payments or Recent charges list respectively and selecting the Amount for a transaction. On the record page, select More actions and then Reverse.
I have followed these steps, looking up both a posted charge and a posted payment, but when I open the record and look at More actions, Reverse is not an option yet. I can only select “View change history”.
Is there a delay on this release?