Can we track how many times a QR Code was used?

Stacy Schafer
Stacy Schafer
Eighth Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

In RE NXT we used the standard donation form and downloaded the QR Code to use in ads for our fundraiser. Is there a way to get info on clicks or donations associated with the QR Code? Thank you!

Comments

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Kudos 5 Commented in Discussion First Reply

    @Stacy Schafer discussion moved to the Raiser's Edge NXT community. Thanks!

  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 4 bbcon 2025 Attendee Badge

    @Stacy Schafer
    The QR code that RE NXT provide you does not do the tracking you want.

    QR code that takes someone to a website serves only that purpose: take someone to a website and nothing more. QR code that “tracks” is actually not doing the tracking directly.

    The “form” itself does tracking, so it has info on how many times the form has been “viewed” and how many transactions there are, thereby calculating conversion rate and amount donated, etc.

    So there is no way for you to differentiate between someone just going to your form via a link (maybe you sent an email with the link in there for your constituent to donate) or via a QR code scan.

  • Stacy Schafer
    Stacy Schafer
    Eighth Anniversary Name Dropper Participant Facilitator 1

    @Alex Wong thank you so much for your reply!

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