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Gift batch review showing incorrect gift date

Madeleine Shuldman

I noticed that when I save and close a batch in web view, the gift date that appears in the batch review does not match the gift date that I had just entered. It is showing as the previous day. For example, I had entered the gift date as 1-31-25, but when I closed the batch it was showing the gift date as 1-30-25. But then after approving the batch the gift shows the correct date on the constituent's record. This seems like a but but the rep I chatted with said it was showing the previous date because I hadn't approved the batch yet, which makes no sense to me. What purpose would that serve? Is anyone else experiencing this issue and is it a bug?

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Comments

Austen Brown

@Madeleine Shuldman - Reach out to your Account Rep and CSM, and get them to escalate the case. There have been a few bugs in batch as of late, and this should be added to the list and corrected.