Hi- does anyone have any insight into why my club type records will not merge? This is for membership and the constituents were set up as orgs. When they renewed dues they could not be found in the system to match up so I just accepted them as new bird clubs thinking that I could just merge them later and not lose any of the new data. Now when I try to merge the records it will not find the other record. This happens no matter which one I place first as the to merge one. I did name them diff as well. For example Raleigh-Durham Club was called RDC in the new record. I am not sure if it has to do with different record types or with permissions? I have all access and they both look to be org records. The original were imported in by our set up contact at BlackBaud. Help - any suggestions would be great. I thought i would try here before Chat as that always seems to take a long, long time to resolve. Thank you!
