Removing Donor Cover Fund Split

Natalie Goodell

We removed the fund split for donor cover fees, but recurring gifts are still showing the split when they come in through BBMS. Is there something we can do to fix these recurring gifts to remove the split without having to edit each individual gift every time one comes in?

Miki Martin

@Natalie Goodell are you able to amend the original recurring gift? We manage many recurring gifts through Luminate and some we match monthly. When those need changed we amend the original recurring gift.

I did find How to remove or edit a split from a gift and How to make changes to recurring gifts in Raisers Edge. Hopefully this helps.

Natalie Goodell

@Miki Martin Thanks Miki! It looks like there was a way do amend the recurring gift and we should have it fixed now. Thank you!

Miki Martin

@Natalie Goodell I'm so glad to hear that solved the issue.