Few staff are out of office and looking at merchant service report and see refund, and curious to know who processed and why. Not doubting legitimacy of it. I was told however from support there is no tracking for that, no way to know from BB who processed it. Is anyone else simply blown away by the lack of basic services that BB does not provide, especially for the exorbitant about of $ they charge? We all have unique log ins. How can they not capture something so simple? Yes, i can and will email our staff to find our who did it, but that's not the point. We pay for a Rolls Royce but get Mazda capabilities.
