Email sent timestamp

Amy Bridges

Hi all, happy Friday! Am I overlooking more detailed email analytics? I went to look at an email and this is all I can see, is RENXT not recording a simple time stamp for when emails deployed?

Also for bounces - how are we able to tell which are hard vs soft?

Lucy Ruiz

@Amy Bridges Not at this time. There is a link to the idea bank for this exact request.

Austen Brown

@Amy Bridges - Unfortunately hard/soft bounce is view only on the constituent record, not available within query or list filters. Recommend voting for the numerous ideas associated to this topic - here are a few to get you started:

• Hard Bounce Report in Email Marketing

• Export opt out and bounce lists from web view email

• View Bounce Types in RE NXT Marketing emails

• Add Hard Bounce and Soft Bounce as list filters

• Constituent list filters to include email history

Amy Bridges

@Austen Brown thanks for sharing these, I've voted on all of them!