Connect with fellow BBIS users online every week!

Caroline Barnes

Blackbaud Internet Solutions (BBIS) is our Enterprise level website management platform, which integrates directly with Blackbaud CRM.


During the past three months, something special has been happening – BBIS users have been joining together with member of Blackbaud Support and Product Management to form a user group online.


Every week, we meet and discuss a topic of the group’s choosing – we’ve talked about event registrations, designing BBIS pages, customizing BBIS using the SDK, and more.  Usually, we all sign in to a chat group in Skype and just type to each other, but we’ve also joined conference calls together to talk and have different users demonstrate how their BBIS sites look.


It’s been a great way to share ideas, troubleshoot problems and find solutions, and learn about new functionality and the possibilities that are out there.


Now, we want to invite you to get involved!  Listen in, share ideas, and maybe even present information on your own area of expertise!  Join us on Wednesdays from 2-3pm Eastern time every week.


What you’ll need: Skype. That’s it. No mic or camera. These are basically IM sessions – like our chat support resource. You’ll be typing; not talking. So for those of you who work in a loud office or in a cubicle, these are ideal. Here’s a preview of how the chats look:




Just download Skype and add me – carolinebarnes.bb – as a contact. I’ll put you in our BBIS group. All you need to do to join a chat is log on, and click that group. There’s a call feature, but you don’t need it. Just log on and chat!


 


SCHEDULE OF UPCOMING TOPICS:


August 13 – Processing batches of BBIS data in CRM


August 20 - Administration


August 27 – Email


September 3 – First-Time Visitor/User Sign-up customization (Presented by Thomas Lee at OSU)


September 10 –Mobile-friendly/responsive templates for BBIS (Presented by Melanie Sumner at UNC)


September 17 - Advanced Donation Forms (Presented by Daniel Felton at UGA)


September 24- Direct marketing emails


October 1– User and Security management


October 8^th – BBCON (no chat this week)


October 15^th – Social Features of BBIS (Presented by Barb Laane from Feeding America)


October 22^nd – Multi-level events and event registration