Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
Blackbaud CRM teams are being asked to find new efficiencies in how advancement work gets done and some of the most compelling content at bbdevdays 2026 focused on extending Blackbaud CRM through automation, integrations, analytics, and artificial intelligence. Whether you're a CRM administrator, database manager,…
As nonprofits navigate increasing data complexity, rising expectations for insight, and the growing role of AI, enterprise fundraising teams are rethinking how they operate—and how Blackbaud CRM supports that work. At bbcon 2026, the Blackbaud CRM track brings these conversations together through customer-led stories,…
Recently, we released an update to the Cloud Portal - for customers hosted in Blackbaud Cloud Operations - that enabled customers to rotate the SQL read-only credentials when required. Passwords for the SQL read-only connection will still be automatically updated on the Sunday before expiration, but to update this before…
We’re making it easier than ever to build smarter workflows and better reporting by bringing the Power Platform Regional Workshop to a location near you. These workshops feature two parallel, two-day tracks—so you can focus on the tools most relevant to your work. Each track is designed to help you build practical…
Blackbaud’s latest online giving feature nudges donors to complete a donation, helping your organization improve form completion and capture more intended gifts. Donors may begin a gift with every intention of completing it, but distractions, interruptions, or uncertainty can cause them to leave before finishing. Abandoned…
We are excited to announce the latest Blackbaud CRM SKY UX Modernization release. This release builds on our initial launch on May 26, 2026, and brings additional high-value Blackbaud CRM capabilities into the modern SKY UX experience. The focus of this release is to further expand functionality, improve feature parity…
Expedited Giving enables U.S. organizations to get donations 90-99% faster from many corporate and employee donors! This new feature is powered through our YourCause solutions, and accessed through the Blackbaud Verified Network. YourCause is Blackbaud’s solution that powers employee giving, volunteering, and corporate…
We have now released version 4.0 SP43 (4.0.186.4302), and it is available for download here. If Blackbaud hosts your database, please use the CRM Cloud Portal to self-deploy the hotfix to your lower environments. To deploy to production, file a request with Support. This service pack contains: Blackbaud Enterprise…
Last week, I had the opportunity to host our latest InsideTrack session focused on AI-powered intelligence in Blackbaud CRM. The goal of this session was simple: give our customers a clear view into where AI is today, how we’re embedding it into fundraising workflows, and what it means for their teams moving forward. As…
As nonprofits navigate increasing data complexity, rising expectations for insight, and the growing role of AI, enterprise fundraising teams are rethinking how they operate—and how Blackbaud CRM supports that work. At bbcon, the Blackbaud CRM track brings these conversations together. Across sessions, you’ll hear how…
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