On Demand: May Product Update Briefings and the Future of Blackbaud Raiser’s Edge NXT®

Tanya Fitzgerald
Tanya Fitzgerald Blackbaud Employee
Ninth Anniversary Kudos 5 Name Dropper Participant
edited October 20 in Blackbaud Raiser's Edge NXT® Blog
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Didn't get a chance to attend the Raiser’s Edge NXT Product Update Briefing? Want to know what was discussed and highlighted? Now, you can catch what you missed and learn about the future of Raiser’s Edge NXT.

We remain focused on transforming Raiser’s Edge NXT so that you can do all your work in one place—we call this the Total Web Solution (TWS) and also the "unified view." One of the key themes discussed during the Raiser's Edge NXT Product Update Briefing was the importance of planning now to adopt Raiser’s Edge NXT web view features. Proactive planning will help ensure a smooth transition for your team and minimize disruptions along the way.

Start by reviewing and updating your existing workflows, policies, and procedures to align with web view capabilities. Now is the ideal time to explore the web view interface, test how your current processes will shift, and identify any gaps or needs for support. During this transition, some users may continue working in both database view and web view as functionality is being built. By familiarizing yourself with web view today, you have the opportunity to provide feedback and work with us to address any features that may not yet meet your expectations.

Not sure how to start planning for change? We recently delivered a three-part Change Management webinar series designed to guide you and your team through the process.

Embracing the Future of Blackbaud Raiser’s Edge NXT

Session 1: Building the Foundation for Change

Session 2: Insights from a Successful Transition

Session 3: Mastering Change Management

From Total Web Solution to Unified View: What’s Changing?

You may have heard us use the terms total web solution and unified view in recent conversations about Raiser’s Edge NXT. While both represent the future of the platform, going forward, we'll use the term unified view more often as it better reflects our vision of providing a seamless, intuitive workspace where you can manage all of your work in one place.

What is the timeline for the unified view?

  • By the end of 2025: Key workflows including query, standard reports, and high-speed batch will be fully accessible within the unified view.
  • By the end of 2026: Advanced administrative tools for configurations, import, and export will transition to the unified view, completing the cohesive end-to-end experience.
  • In the first half of 2027: We will begin a phased transition, ensuring all users are working exclusively in the unified view.

Below are some highlights of the May 2025 Product Update Briefing:

Recent Releases in Web View

Web View Features in Development​​​​

  • Additional dynamic Home page capabilities (Global)
  • Events: Copy registration forms, track benefits, recording attributes and additional payment options (Global)
  • Consent Communications (Global)
  • High-speed Gift Batch (Global)
  • Membership forms and management (Global)
  • Custom field management (Global)
  • Backup self-serve portal (Global)
  • Multi-merge (Global)
  • Export in web view (Global)
  • Constituent education management updates (Global)
  • Additional gift record capabilities (Global)
  • Gift Aid claims (United Kingdom)
  • Enhanced Integration Between Raiser’s Edge NXT and Financial Edge NXT (Global)

How do I learn about new features as they become available in web view?

We provide information about new and enhanced features through our regular communication channels, including:

You can watch full-length, on-demand Product Update Briefing presentations with a special focus on features for your region:

After you watch the briefing, be sure to leave feedback here in the Community to earn May's exclusive badge!

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