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How do you get the Response to update in the Appeals tile on a Constituent record?

Alissa Booth

Hi,

I am wondering how to update the Response in the Appeals tile on a Constituent record. It doesn't automatically update when a gift is received for that appeal.

Thanks for any help you can give!

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Carlene Johnson

You are not going to like this answer! Apparently this isn't a thing that will be addressed in Database View. I'm very curious if they will address it in Unified View? I hope that I'm interpreting KB solution 37942 wrong - but it could be that they aren't planning on fixing it at all? Unclear to me…

Please note the language included in this KB:

I suggest you vote for Idea RENXT-I-1946 in the Idea Bank. Please add your comments in addition to simply voting. The more you can make the case for why you need it the more likely the developers will understand and make it a priority.

Alissa Booth

Thanks. On the upside, I guess I am not doing something wrong.

Aldera Chisholm

https://community.blackbaud.com/discussion/comment/305521#Comment_305521

Voted! I hope more people vote for this! :)

Elizabeth Johnson

OMG yes! I voted.

Brenda Goo

Voted!