Your Ultimate Guide to Blackbaud CRM at bbcon 2025

Alison Madrigal

Whether you're a seasoned Blackbaud CRM user or just beginning your journey, bbcon 2025 is your destination for innovation, inspiration, and connection. This year’s conference is packed with sessions and experiences designed to elevate your Blackbaud CRM expertise and empower your organization’s mission.

We’re thrilled to share Your Guide to Blackbaud CRM Sessions and Experiences—your roadmap to everything Blackbaud CRM at bbcon. From AI-powered insights to hands-on tips and transformative customer stories, this guide unlocks the full potential of your bbcon experience with a highlight of Blackbaud CRM-focused sessions.

bbcon 2025 Blackbaud CRM Guide.pdf

🔍 Session Highlights You Won’t Want to Miss

💡 The AI Advantage Panel
Explore how AI is reshaping enterprise fundraising in Blackbaud CRM with leaders from Blackbaud, Microsoft, Georgia Tech Foundation, Save the Children, and University of Arizona Foundation.

⚙️ Streamlining Success at Syracuse University
Discover how Syracuse transformed access and adoption in their Blackbaud CRM environment through centralized tools, system integration, and user empowerment.

📊 Charting a Smarter Data Management Course with USNA
Dive into data governance strategies with the United States Naval Academy Foundation and BrightVine Solutions. Learn how external tools and automation are driving data excellence.

🎯 Lead with Purpose: Shriners Children’s Prospect Referrals & CRM Mastery
This two-part session blends strategic innovation from Shriners Children's Hospital with practical CRM tips from BrightVine Solutions. Discover how the Prospect Research & Management Team at Shriners Children’s tackled the challenge of delivering a steady stream of qualified donor referrals, followed by an overview of powerful tools to elevate your Blackbaud CRM experience.

🔄 Change That Transforms: Seattle Children’s CRM Implementation Story
Gain insights into change management through Seattle Children’s three-phase CRM rollout. Learn how feedback and adaptability shaped their success.

🚀 Unleashing the Velocity of Data & Automation
Hear from World Wildlife Fund, Boston Children’s Hospital, and Zuri Group on how data automation is transforming CRM operations and driving efficiency.

🔐 Global Privacy Compliance and Your AI Roadmap
Stay ahead of global privacy laws with expert guidance from BrightVine Solutions and Blackbaud on data governance, donor rights, and compliance strategies tailored for nonprofits.

💸 From Standard to Optimized: Blackbaud Donation Forms
See how smart donation forms can boost engagement and revenue. This session offers live demos and actionable tips for Blackbaud CRM, Raiser's Edge NXT, and Altru users.

🤝 Blackbaud CRM User Group: Connect, Collaborate, and Elevate

Join your peers onsite for an interactive session focused on sharing best practices, solving challenges, and building community. Whether you're new to CRM or a longtime user, this is your space to learn and lead.

📅 Coming Soon: Networking Events

Stay tuned for details on exclusive Blackbaud CRM networking opportunities.