Embracing the Future: Getting Started with Blackbaud Raiser's Edge NXT Web View

Mary Jones
Mary Jones Blackbaud Employee
Sixth Anniversary Kudos 2 Participant Facilitator 1
edited September 9 in Blackbaud Raiser's Edge NXT® Blog
Getty 1396315043.jpg

As we continue our transformation of Raiser's Edge NXT into a unified view, you have a powerful opportunity to modernize your fundraising operations, recently shared through our webinar series, Embracing the Future of Blackbaud Raiser’s Edge NXT®. 

This shift to the streamlined web view isn’t just a technical upgrade—it’s a strategic leap forward. You’ll find fundraising easier with a cloud-based solution that’s fast, intuitive, and packed with insights to help you raise more. It’s designed for quick onboarding, better productivity, and smarter decision-making. Plus, with a modern foundation, you’ll get more frequent updates, stronger security, and the latest technology to keep things running smoothly. 

Why Web View Matters More Than Ever 

Raiser's Edge NXT web view is designed to meet the evolving needs of fundraising professionals. It offers: 

  • Browser-based access: No more Citrix or remote desktop hassles. Log in from anywhere, anytime. 
  • Faster performance: Reduced latency and quicker load times make everyday tasks more efficient. 
  • Enhanced usability: A cleaner interface with more intuitive navigation, especially for constituent records and gift management. 
  • Mobile readiness: Access donor data on the go—perfect for fundraisers in the field. 
  • Customization via Partner apps, Power Platform, and SKY APIs: Tailor your workflows to meet your organization’s hyper-specific needs with integrations and automation.  

What’s Already Available in Web View? 

What can you do today with Raiser’s Edge NXT web view? As of now, many core functions are already live in web view, including: 

Some legacy features will remain in database view for now, but the roadmap aims to have all critical workflows migrated by the end of 2026. We roll out major new features in “waves” to ensure stability and gather feedback. 

How to Start: Small Steps, Big Impact 

Change management expert Mike Reardon recommends starting with incremental actions. Here are a few easy wins: 

Overcoming Resistance: Leading with Empathy and Clarity 

Resistance to change is natural, especially from high-performing team members who are deeply invested in their current workflows. Reardon suggests using the “What → So What → Now What” framework: 

  • What: We’re transitioning Raiser’s Edge NXT to a unified view (all web view). 
  • So What: This means faster, more flexible, and more modern tools for your role. 
  • Now What: Start using web view for key tasks and explore training resources. 

Resources to Support Your Journey 

We offer a rich ecosystem of support to guide your transition: 

Final Thought: Lead the Change 

The transition to Raiser’s Edge NXT web view is more than a software update, it’s a cultural shift toward a more streamlined experience for your whole team, easier data-driven decision-making, and innovations designed to make your work easier and faster. By starting small, communicating clearly, and leveraging available resources, you can lead your team into a more empowered future of deeper engagement and greater impact. 

Change doesn’t happen by accident. It happens through leadership, teamwork, communication, and by taking proactive steps. Let’s get started today!  

Categories