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Product Update Briefing Registration not working

Alex Wong

@Crystal Bruce @Erik Leaver

Not sure if I'm the only one with this issue, but the PUB registration link does not show any of the input fields when viewing on MS Edge, but can be seen on Chrome

MS Edge

Chrome

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Accepted answers

Crystal Bruce

Hey @Alex Wong passing along to my team. Thanks!

All comments

Crystal Bruce

Hey @Alex Wong passing along to my team. Thanks!

Kristen Martin

Thanks for reporting, @Alex Wong - the team is looking into it, but it may be possible that all the chaos created by the AWS outage on Monday played a role here. Can you please clear your cache and try again today and let us know if you're still experiencing the same thing in Edge? We have tested internally this morning and have not been able to re-create the issue yet.

Alex Wong

just tried it on InPrivate

This is Windows 11 Pro with Edge version screenshot

Jennifer Kluh

I tried to register also and had the same problem

Kristen Martin

https://community.blackbaud.com/discussion/comment/307957#Comment_307957

@Jennifer Kluh - were you also in Microsoft Edge when you tried?

Jennifer Kluh

I was on google chrome and logged off and tried Edge and it I was not able to claim my bbcon badge or register for the product update briefings.