Anyone else having trouble with pop up window blocking access to NXT?

Question

Amber Salvage · Answer

Yup! I'm working with support right now. Support is also having the issue on their end.

Amy Hancock · Answer

The issue seems to be resolved.  I have access to NXT again.

Carlene Johnson · Answer

I've seen a few folks mention this in The Raiser's Edge Users Group Support Forum.  You might try a quick reset of your session:

* Log out of RENXT
* Clear your browser history and cache
* Restart your computer
* Log back into RENXT

If the pop‑up appears again, click Remind me later.

You can also try using an incognito/private window or switching to a different browser to rule out any browser‑specific issues.

If none of that resolves it, I’d suggest reaching out to Support so they can take a closer look.