I'm frustrated. I need to review every RSVP that comes from the event registration form. I submitted a case on 4/17 and still do not have the online data review. Our active event registrations forms are automatically adding new primary addresses incorrectly, and creating duplicates without constituent codes, addressee, and salutation that are required fields. How does a newly created record save without the required fields? We use AddressAccelertor in database view and the registration form adds a new preferred address incorrectly. If a registrant enters a street suffix name instead of the suffix abbreviation, it adds that address as primary to their record. Is AddressAccelertor available to the unified view?
For the cost of RENXT, how can Blackbaud create a system that is not complete? Are the modules added tested? The event module and forms are straightforward, but the data added to our system is garbage.
There are several insufficiencies with the unified view. My director asked me to see if others were thinking about getting out of their contracts and if it is possible.
