Here are the latest changes in Blackbaud Raiser's Edge NXT for April 28, 2026.
The following features are generally available to everyone!
Chat for Blackbaud AI Prompt Library now available
The Chat for Blackbaud AI Prompt Library is now available — giving you a faster, more confident path to better results in Chat.
Instead of starting from a blank window and guessing how to phrase a question, you can begin with curated, ready-to-use prompts built around real fundraising, stewardship, and operations workflows. Use them as-is or adapt them to fit your situation.
Prompts are organized by category, including analytics and reporting, constituents and relationships, donor engagement, event management, gifts and pledges, opportunity and moves management, prospecting, stewardship and retention, strategy and best practices, and general assistance.
The way you phrase a question directly affects the quality of the answer you get back. The Prompt Library removes the guesswork, so you can spend less time figuring out what to ask and more time acting on what Chat surfaces.
We'll continue to add new prompts as we expand the library and as Chat for Blackbaud AI grows. Look for the New badge to quickly spot the latest additions to the library.
Approve batches faster with automated package assignments
To reduce manual updates and help you approve batches faster, you can now assign a package on Standard and Optimized Donation Forms from the Hidden fields tab, or pass it through the form URL, to automate package assignment on the gift. After approving a batch, the package writes directly to the gift record.
Note: Campaign and Appeal now appear with Package on the Hidden fields tab.
Offer bill‑me‑later pledges on Standard Donation Forms
You can now offer a bill-me-later option for pledges, giving donors the flexibility to commit without providing payment during the donation form experience. This option supports pledge‑specific business processes where payment is collected later, either manually or through a separate process, while still capturing the donor’s intent and pledge amount up front.
The following features are available for some or more of you:
Create legacy recognition programs for giving societies (for some of you)
Recognition goes beyond saying "thank you" - it allows you to steward lasting relationships with your most engaged supporters. From Constituents, Recognition, you can create legacy programs, the first of four distinct program types to be offered, for your legacy donors that have given your organization a planned gift or bequest. You can define rules based on your program's needs, automate qualification, and manage recognition lists.
Build email sign up forms to save time and drive engagement (for some of you)
Online constituent forms help you drive engagement and streamline data entry. To make it easy for constituents to update their profile, choose communication preferences, and collect additional information on your website, create a form from Online Giving, Constituent forms.
Better duplicate prevention with expanded Online data review (for some of you)
A workflow change is coming for events users in web view. Online data review is expanding to include event registrations. If you have an active web view event registration form, review and update your Online data review settings to ensure these transactions are included.
Training: See a quick overview of Online data review in this micro learning video.
Read the blog article that walks through how event registrations were handled before and how they are handled now.
Updates began rolling out March 31, 2026 in waves.
Identify prospects recently added to queues (US and Canada only)
Now you can quickly identify prospects in the Untapped Candidates queue who were added within the past 14 days by selecting Assign new untapped candidates from Needs attention. You can also locate prospects recently added to any Prospect Insights queue using the Added within filter, which is available for all queues. See Use Filters to Find Prospects in Prospect Insights.
Identify prospects recently added to queues (US only)
Now you can quickly identify prospects in the Top Prospects queue who were added within the past 14 days by selecting Assign new top prospect from Needs attention. You can also locate prospects recently added to any Prospect Insights Pro queue using the Added within filter, which is available for all queues. See Use Filters to Find Prospects in Prospect Insights Pro.
