Detailed field info button in import no longer functional

Madeleine Holdsworth

Does anyone know why this has been deactivated?? Another useful tool that has been elimnated. Often refer to this to make sure I have the necessary fields in import, or to check the RE import field name to map to my file. I've tried it in several different RE db environments without success.

David Springer

@Carlene Johnson and @Madeleine Holdsworth , apologies for the confusion. The direct help file links needed to be removed. This was changed in March with the patch 40 release as a security precaution. https://kb.blackbaud.com/knowledgebase/articles/Article/207335

Heather's approach of using the Import guide is the recommended path moving forward, and we'll also have help documents in web view help once Import is released in web view RENXT.

https://help.blackbaud.com/docs/0/assets/guides/re/import.pdf

Veronica Renzo

Just confirming—I tried to click it and it does not open.

Carlene Johnson

Confirming as well that it does not open. @Crystal Bruce - any suggestions on who the correct BB person to tag might be? This is a level of detail that support will most likely not be helpful in solving.

Catherine Burns

Mine does not work either, but I confess I have never used it. The legend formatting of required, conditionally required and non-essential fields DOES still work, so @Madeleine Holdsworth if you want to see which fields are needed try this as a workaround.

Right click in the fields pane and select Legend then colour code as you like.

Heather Reid

I also noticed the link no longer works. I have been using the Import Guide, starting on page 101. Not as easy as clicking the link for the specific import you are working on, but still has the info.

Crystal Bruce

https://community.blackbaud.com/discussion/comment/314799#Comment_314799

Hi @Carlene Johnson and @Madeleine Holdsworth I'm checking with my team on this!