403 Forbidden on all NXT Data Integration API endpoints despite valid token

Hi Community,

I am getting a 403 Forbidden response on all NXT Data Integration API
endpoints despite having a valid Bearer token and an active Standard
APIs subscription.

Environment Details:

  • Application ID: de11588b-94b9-4c3d-9593-2e94e8194395
  • Environment Name: SKY Developer Cohort Environment 1
  • Current Subscription: Standard APIs (Standard Tier)

Example failing request:
GET https://api.sky.blackbaud.com/nxt-data-integration/v1/re/customfieldcategories

Response: 403 Forbidden (no error message in body)

What I have verified:
✔ Bearer token is valid (other standard API endpoints work fine)
✔ Subscription key is correct
✔ Application is registered in SKY Developer portal

Additional issue:
The NXT Data Integration documentation overview page at
https://developer.sky.blackbaud.com/docs/services/nxt-data-integration
is also not loading (ERR_FAILED), though the API reference page
opens fine.

Questions:

  1. Does NXT Data Integration require a separate/premium subscription
    beyond Standard APIs?
  2. Does it require a special subscription key different from the
    Standard APIs key?
  3. Has anyone successfully used this API and how did you get access?

Any help would be appreciated. Thank you!

Answers

  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Facilitator 5 Kudos 5 bbcon 2025 Attendee Badge

    Have your RE NXT admin check to make sure you have this role assigned to you, if you are not Admin yourselves.

    image.png

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