Parents updating emergency contacts via School Forms - can add contacts but not delete them

Question

We set up an school form / emergency contact for parents to be able to update for the new year.

Parents are saying they are able to add contacts, but they can't delete them. From online research it says it can only be done on the profile? Is that something parents are able to do or admin has to?

How are other schools dealing with parents needing to remove old emergency contacts? Is administrative staff doing that or are parents doing it on their own via profile or other means? Just trying to make it as simple as possible for some of our less tech savvy parents.

Thank you!

Nathan Ong · Answer

Thank you @Veronica Zermani. Yes, this does a lot! I was thinking if there was a way on the forms somehow, but like you and others have said seems Blackbaud recently changed their emergency contact for some reason so parents have to go into their profile to edit the contact.

I'll add instructions as well. Thank you!

Veronica Zermani · Answer

Hi @Nathan Ong

Here are the instructions:

Hope this helps!

Nathan Ong · Answer

Thanks @Lauren Henderson , no the emergency contacts are not being sync'd, but the parent and student accounts are sync'd to VisitU / PikMyKid which we use for check-in/out.