The most recent content from our members.
We recently started using the NXT online giving form. We just had one of our constituents submit an online CC payment towards a pledge that is on her company record, not her personal record. We tried searching for the company to attach the pledge payment to, but then it created an additional gift of the same amount in…
Hi I noticed that support for add ins has been made available for the optimised donation forms and was looking for some advice on how to create these. I have added Add Ins for adding new tiles to constituent records and wondered if there was a way to do similar on the donation forms using adaptive cards or is there a…
Hi all! Has anyone experimented with adding a donation thermostat to the top of a donation form? RE NXT gives us the ability to generate a donation thermostat to track our progress towards a goal, and it also gives us the HTML to add the thermostat to a webpage. I don't really have experience embedding HTML into webpages,…
Hello! I am new here and would like to know how experienced pros deliver the chain of thank you email > receipt > acknowledgement. From what I can tell, the thank you email goes first and is an auto response to a gift. Then once I've batched the gifts, I can send a receipt and an acknowledgement. What is the best practice…
We are new to NXT in higher ed and we need to run our Phonathon call center through Blackbaud Raiser's Edge NXT. What are other users doing without buying a third-party software?
Has anyone else encountered errors when trying to embed website components from Online Giving on websites hosted by GoDaddy? We can't get our thermometers to display. We've also encountered issues with being able to embed forms. Any solutions would be greatly appreciated!
At BBCON there was mention of an integration with ReNXT and Constant Contact. Has anyone heard anything regarding a timeline/roadmap/cost? We'd be interested in upgrading from the regular ReNXT e-mail to Constant Contact if it were integrated.
How to refund Blackbaud Paid Processing fees to donor who was charged the fees and did not want to pay them.
How do I ensure that payments made via just giving are recorded against the same campaign in E-tap?
a donor requested an autofill feature when using our DIY donation form
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