Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
I'm just wondering where most people add information on mailed appeals? The options appear to be a Contact in the Journal section, or a line item in the Mass Interactions section. For reporting and tracking stats for past mailings, which method would work best? Thanks in advance!
When adding a new constituent from online data review, I choose two constituent codes. The first one is always the primary, and the second one is the secondary. For some reason, once you save it flips the constituent codes. This needs to be addressed because we run reports and queries using primary constituent codes.
Has anyone else decided to give up on putting ideas in the Idea Bank. It seemed like a great idea years ago when it started. But it just seems pointless anymore to put ideas in or vote for ideas. I do know that one idea I either suggested or voted for is supposed to be released this fall. But it was suggested 10 years ago.…
some of our programs still take credit card payments. I recently had to refund part of a payment. How do I post?
Creating a new batch, I can't upload previous batches to use the criteria already set. I have tried everything.
How do I submit a correction for a Knowledgebase article?
Does anyone know of a standard report or list in NXT or a canned report in RE database view that will show the name of the donor who gave the check, the amount of the check, and the name of the constituent who is soft credited from that check, with the soft credit amounts all in separate columns? Thanks
Hi everyone, I'm hoping to tap into the collective wisdom of this community around handling soft credits in eTapestry, specifically when a donation is connected to multiple Champions. We're a charity that runs one or two major fundraising campaigns each year. These are driven by Champions (often individuals or couples) who…
Get excited...the Blackbaud Product Update Briefings are happening May 6-9th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d love…
Hi everyone - my org is new to eTap and I am trying to establish our new workflows relating to gift acknowledgment and tax receipts. Would anyone be willing to share how your org handles these processes for online (BBMS) and offline gifts? I'm seeking to understand what functionality can be automated, what needs to be…
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