Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
I've been working in Raiser's Edge for a very long time, but have been onboarding a new customer this summer and they are asking a lot of questions as they learn. They really stumbled over the idea that the queries needed for email needed to be saved as lists. I've just always known this to be the case, and it was the same…
Hi everyone, I’ve set up a Workflow Designer automation in NXT that sends an email to any new constituent who makes a gift. This workflow is currently built using constituent criteria rather than list criteria. For constituents who give directly through one of our donation forms, the workflow works exactly as expected.…
Hello! My organization uses one record named "In Honor Of" for any tributes that come in that are not a constituent. With the new matching in NXT for unmatched constituents, I'm struglling to figure out how to match them with that record, but since the honoree are thigns like "my students", I'm having trouble figuring out…
Hello everyone and Happy Holidays! I am trying to find out how to print out a validation report in NXT. I got some instructions from the BB chat but they're frankly kind of vague. Has anyone else figured out how to do this yet? Thanks in advance!
Our PSG/AutomateGenius team is getting together on Friday, December 5 to map out our 2026 webinar lineup, and we want to build it with the community. If you’ve joined any of our past sessions, or if there’s a topic you wish someone would finally break down in a clear, practical way - I’d love to hear it. 👉 What RE NXT,…
I use database view for all of my queries and reports. We have very customized fields in attributes and all donations are entered via database view. Is my understanding that this won't change and I can continue to use this method of operating in database view come February 26? I'm not clear on what is changing.
Kia ora everyone, We have had a few complaints from donors that are couples who would like to donate under both of their names. When they try to enter "John & Marie" for example, the form is throwing up an error saying "Only enter one name". Is there going to be a remedy to this issue anytime soon? How is everyone else…
It seems that recurring gifts were transfered into batches which I approved today. But none of the one-time gifts have since yesterday morning. BBMS shows the gifts as processed, they just never moved into a batch. I'm hoping it's just a super lag and they appear tomorrow.
Hello, PA has recently changed the structure of http requests, I am getting a notification that if I don't change them they will break on 30Nov the url is now different for http requests in that it contains '''default… rather than …westeurope.logic.azure… If I follow this process to test this at step 8 Create an…
solved. We have a donor that has set up a recurring gift via a NXT donation form. Her second payment has now come through and it's been applied to the Recurring Gift pledge. However when I try to open the Batch validation report in DBV, it won't open and comes up with this pop-up message: What in the heck does that even…
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