We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on February 18, 2026 If you have already registered for prior meetings no need to…
Does anyone have a list of common errors/exceptions in the flow between BBCRM and Sage and back? I have all new staff in our finance area and not a lot of bandwidth to help them through each time there is an issue. I could have them go to Sage help desk but thought if there was a common issues doc somewhere that may help.
Does anyone know if it's possible to query on which email address a constituent used for a specific event registration? People don't always sign up for events with their primary email, and we'd prefer to send joining instructions and post-event communications to the email that they used to register for the event, even if…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on January 14, 2026 If you have already registered for prior meetings no need to…
Hi, I've noticed that my website has been attracting a high amount of bots. I've add CAPTCHA on all forms. Is there anything else that I should do to try to control this issue? I realize that there are some good bots, but the bots are now about 30% of our website traffic. If anyone has any advice, I'd appreciate it. Thanks!
I would be very grateful if anyone could share their test plan that they use when deploying new service packs. I've been given a week to get SP40 into Staging, tested, and deployed in Production 😭 and I'm aware it contains a few major changes (we're upgrading from SP35). Thanks in advance!
Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on December 3, 2025 If you have already registered for prior meetings no need to…
I recently discovered that when a user utilizes the "Run as another user" feature in CRM, their actions are logged in the database as if performed by the impersonated user. This includes adds, edits, deletes, page visits (as seen in the history), and session activity tracked in the ACTIVEUSERMONITORINGLOG table. I'm…
Hi everyone, I’m reaching out to see if anyone has experience integrating Blackbaud CRM (BBCRM) with Epic and subsequently migrating their CRM to Blackbaud’s Azure hosting environment. Our team is currently evaluating this transition, and I would greatly appreciate hearing from organizations that have already gone through…
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