Best Of
Re: Importing large amount of data as data list for Record Operations Task
Thank you so much @Martin Porcas! I will try this out.
Sue Jang
Re: How to Improve Digital Maturity?
@Carrie Powell Thanks for sharing. We are a two-person office, and we have not embraced AI at all. We are still a little old school but hopefully in the future we will look into using ChatGPT. I have enjoyed learning how others are using it.
Re: Can't find reason for 400 error in SKY API call
@Matt Watson
generally, you get 400 for issue with the JSON body, that's something you want to check, for example, in your run, log the JSON you were passing to the API and then see if there's any issue with it by using JSON validating tool
Re: Letters in my config tab
Miki, it looks like many of your letters are (or should be) also Inactive? We, also, have a “monstrous” list of Letters, but only about 12 of them are Active. Anymore, I like to keep the letter names generic so you can use them year after year: so instead of “2020 Spring Appeal”, we just name it “Spring Appeal” and update the content every year. That way we don't have a growing list – because once a letter type lives on a gift record, you can never delete it unless you also delete the letter code from the gift record.
It would be nice of letter codes had a “Cleanup” function like Tables do, so that you can just combine multiple letter types into one archival code.
Finding Resources Faster: A Few Changes to Our Training & Support Navigation
You’ve shared helpful feedback with us on how to make it easier to find training and support resources on Blackbaud.com, so we want to update you on a few minor changes to our website’s navigation effective June 17, 2025. All that’s changing is the location and names of certain links—the support and resources you depend on are still the same.
Homepage Navigation Updates
When visiting Blackbaud.com, you’ll see a new utility navigation in the upper right-hand side that has been thoughtfully reorganized to include the links you use the most including training and support resources and the Blackbaud ID login.
We’ve also simplified the options under this “Training & Support” drop-down menu based on feedback about what you found most helpful. Here, you’ll find links to our Knowledgebase, Community, Blackbaud University login, Support login, Submit Your Ideas and Product Help (previously known as “How to Documentation").
“Chat with Support” has been removed from the “Training & Support” drop-down menu because user testing showed us you prefer to access this resource in other places. You can continue to access our chat functionality when logged into the Support portal.
Moving Forward
Thank you for being an integral part of our community and for providing insights that help us improve. We encourage you to navigate through our “Training & Support” drop-down menu to familiarize yourself with these changes.
Custom Field
How do I transfer a custom field from the main page to the 'Custom Fields' section under Education?
Re: Soft Credits for Multiple Champions – How Do You Handle It?
In case anyone finds this in the future, I followed Option 4 on this guide:
Re: Merging Tributes and Viewing Tribute Gifts in Raiser's Edge NXT Webview
@Julie Fournier - @Elizabeth Johnson posted a great response to the release announcement on the “What's New” blog post from last week. That may answer some of your questions.
Re: Query for odd or even graduation/class of year
@Karen Diener Good question. I don't know.
One of 3 very different criteria listed on request form for a mailing solicitation to go in August. Seems very odd to me. Now that I've figured out a fairly painless way to pull odd years I haven't asked. As I tend to question a lot of their things I'm really trying to only question when I makes a difference to the actual data I pull. LOL
Re: Query for odd or even graduation/class of year
@Dan Snyder If I were to go the excel route that's what I was thinking of - like that fill the series/pattern.
I'm going with @Sara Barnaby suggestion - was 5 quick criteria. Thanks for that - don't know that I've used ‘like’ in that way. Great idea.