Requirements - Issues with Deleting from the web and Publishing to the New Portal

Hello! Is anyone else having issues with Deleting from the Web and Publishing to the New Portal. We are getting multiple errors and have a case with Blackbaud but have not received a solution. If you have come across this issue and found a solution, any help would be appreciated. We are very frustrated! Thanks!

Answers

  • Thank you Shanna for posting your question. I too had issues with no resolution.

  • Same here. We are experiencing issues with posting to the new portal. Last month when we went live, we deleted from web and published requirements due through the end of the year to the new portal. Some forms seemed to work fine but we have found others did not publish, even though we did not receive an error. Now with our continued testing, we seem unable to publish to a manual application at all. If we publish to existing, it's publishing back to the legacy portal. We are also frustrated with multiple open cases and no resolution.

  • Thank you Patricia, I thought maybe it was just me.

  • Same here. I also do not like that I really have to search to see if people submitted their reports. I really hope we get that part of the dashboard back.