Best Of

@Lisa Ford I am having issues (started yesterday 5/21) when entering an account number in the journal entry field, it auto populates with the very first account in my GL, regardless of what is typed. If I then click on “show matches” it will show the match to what I typed. Something must have been changed….I sure hope it gets changed back. This is one more step in slowing down our processes by making data entry more complicated ?

@Kristy Soular It would leave the number blank (I might have been just using the mouse to move to the next line). It took me WAY too long to enter my deposit. I am not noticing it today. The web view seems to be very glitchy….. So frustrating!

Is there a way to print AR invoices in FENXT? In the database view we were able to open up the client ledger or search the invoice number and print it out directly. It doesn't seem like that same way is available in the web view. Is there a way to print from the invoice directly, or will it become available in the future?

I am able to print when I go through Receivables → Communications and print that way, but I would also like to be able to print the invoice when I have it open instead of having to navigate to another area

Hi there,

Is anyone else experience irregular glitches or slowness while using FE NXT? Our AP, Reports, and Treasury sections have been unusable for the past three days. Our IT team is working on the possible solutions and we have reached out to the Support Team regarding this issue. However, they claimed that it has not been a common issue for other clients. Thoughts anyone?

This is brutal, have you gotten any update on this. I have terminated my session even, thinking something was running in the back grounds. This is the slowest software ever.

@Jennifer Benson
When the green dot bounces in and out for over 10 minutes, something is def wrong.

@Anne Swearingin Thank you!! My case number is 019682280 if needed to reference. Blackbaud will not listen and keeps telling me there is nothing wrong!

I 100% agree with those hating the side menu. It was so much more convenient on the top and didn't take up needed screen space.

I absolutely hate the side menu. HATE IT.

Clunky, space hogging, non-intuitive, ill conceived.

Please put this back at the top where it belongs.

This collapse, expand, collapse, expand, hunt and search and curse to find what I need is so annoying.

I think this would have to be an Idea Bank ask. Blackbaud simply took every field, and output as string of text. While I think BB can do better and create the excel file knowing the data type of the column, it will take significantly more programming in the backend for them to delivery that.

CSV on the other hand, is a little better. While BB is still outputing all string of text, when Excel opens a CSV file, it does some intelligent guess on the column data and automatically make it the correct data type it guessed on. CSV also allow exporting of more than 1M+ rows, whereas Excel has a 1M limit (specifically it is 1,048,576 rows)