Best Of
Re: Naming Consistencies and Misc. Bugs
I'm a bit confused here @Ally Nauer. Are you saying that the gift lists are overwriting your current lists? What I thought was the expected behavior was to create a new gift list, but your old lists should still be available? After a certain number of lists open, they do start to cascade and collate into one tab, but they still should be there. Are you sure that your old lists aren't just hiding in the back?
Re: Blackbaud Grantmaking - Contact Tables
@Kristi Hagen
In the Contact Table configuration, under Columns, you can enable or disable contact fields (columns).

What's New In Blackbaud Raiser's Edge NXT® — June 17, 2025
- Manage campaigns in web view
- Manage appeals in web view
- Manage custom fields for events in web view
- Specify recurring gift processing dates for Standard Donation Forms
- Add pledges to Standard Donation Forms
- Add automated pledges in web view
- Improved descriptions for user history action types
- Directly post gift batches to Financial Edge NXT (for some of you)
To give you more control and flexibility over your fundraising efforts in web view, now you can add new campaigns, edit existing campaigns, view a list of campaigns in a searchable format, and delete campaigns. For more information, see Campaign management.
Manage appeals in web view
To organize and track your fundraising appeals in web view, now you can add new appeals, edit existing appeals, view a list of appeals in a searchable format, and delete appeals. For more information, see Appeal management.
Manage custom fields for events in web view
Based on your feedback, you can now manage custom fields on the event record in web view to help you track event information. For more information, see Event Records.
Note: In the database view, custom fields appear as attributes.
Specify recurring gift processing dates for Standard Donation Forms
To help you manage your organization's business processes, you can specify two processing days for donors to choose from when they give recurring gifts. When you create or edit a Standard Form with recurring gifts, under Form, select Click to edit over the gift amounts. Under Recurring, configure how and when to process the gifts. For more information, see Configure gift types.
Add pledges to Standard Donation Forms
To provide donors more ways to give, you can add pledges to Standard Donation Forms. From Online Giving, Overview, create or edit a Standard Donation Form. From Get started select Pledges under Gift types. To learn how to create a Standard Donation Form and configure gift options, see Standard Donation Forms and Gift Options.
Add automated pledges in web view
To save time processing pledge payments, now you can add pledges paid with credit and debit cards in the web view. Previously, you could only add manual pledges which did not have a payment method. When you add an automated pledge, from Home, New, Gift, or a constituent record, select credit or debit card under Payment method. For more information, see Pledges.
Improved descriptions for user history action types
To make it clearer who initiated a change and to provide more information about the change, we enhanced the descriptions for the following action types:
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User deleted — we now indicate if the user was removed due to 90 days of no activity after access was initially granted.
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BBID name or email address changed — we now indicate if an organization's identity provider initiated the change and if the change obfuscated data to remove personally identifiable information when the account was deleted.
For more information, see User and Role Audit History.
Directly post gift batches to Financial Edge NXT (for some of you)To track accountability of gifts and streamline processes, you can now easily post gift batches to General ledger to transfer gift information directly to Financial Edge NXT. For more information, see Gift Posting.
Re: Importing large amount of data as data list for Record Operations Task
Thank you so much @Martin Porcas! I will try this out.
Re: How to Improve Digital Maturity?
@Carrie Powell Thanks for sharing. We are a two-person office, and we have not embraced AI at all. We are still a little old school but hopefully in the future we will look into using ChatGPT. I have enjoyed learning how others are using it.
Re: Can't find reason for 400 error in SKY API call
@Matt Watson
generally, you get 400 for issue with the JSON body, that's something you want to check, for example, in your run, log the JSON you were passing to the API and then see if there's any issue with it by using JSON validating tool
Re: Letters in my config tab
Miki, it looks like many of your letters are (or should be) also Inactive? We, also, have a “monstrous” list of Letters, but only about 12 of them are Active. Anymore, I like to keep the letter names generic so you can use them year after year: so instead of “2020 Spring Appeal”, we just name it “Spring Appeal” and update the content every year. That way we don't have a growing list – because once a letter type lives on a gift record, you can never delete it unless you also delete the letter code from the gift record.
It would be nice of letter codes had a “Cleanup” function like Tables do, so that you can just combine multiple letter types into one archival code.
Finding Resources Faster: A Few Changes to Our Training & Support Navigation
You’ve shared helpful feedback with us on how to make it easier to find training and support resources on Blackbaud.com, so we want to update you on a few minor changes to our website’s navigation effective June 17, 2025. All that’s changing is the location and names of certain links—the support and resources you depend on are still the same.
Homepage Navigation Updates
When visiting Blackbaud.com, you’ll see a new utility navigation in the upper right-hand side that has been thoughtfully reorganized to include the links you use the most including training and support resources and the Blackbaud ID login.
We’ve also simplified the options under this “Training & Support” drop-down menu based on feedback about what you found most helpful. Here, you’ll find links to our Knowledgebase, Community, Blackbaud University login, Support login, Submit Your Ideas and Product Help (previously known as “How to Documentation").
“Chat with Support” has been removed from the “Training & Support” drop-down menu because user testing showed us you prefer to access this resource in other places. You can continue to access our chat functionality when logged into the Support portal.
Moving Forward
Thank you for being an integral part of our community and for providing insights that help us improve. We encourage you to navigate through our “Training & Support” drop-down menu to familiarize yourself with these changes.
Custom Field
How do I transfer a custom field from the main page to the 'Custom Fields' section under Education?
Re: Soft Credits for Multiple Champions – How Do You Handle It?
In case anyone finds this in the future, I followed Option 4 on this guide:






