Best Of
Re: Companywide loss of ability to attach files
Brian can you give more details on where in the product yoiu get the error and what error message you are receiving? I was able to add an attachemnt to a Client record just now.
Re: Is there a place in FE NXT where I can view errors and/or my own reoprt queue?
Not sure but this may be what you're looking for:
Re: Changes to these forums
@Roberta A. Gilbert I'm checking on the sorting question for you!
Credit Memo Attachments
It looks like the option to add attachments to credit memos was recently added but I'm not seeing an API endpoint in the documentation to do this the way you can with invoice attachments. Is this something that's going to be added, or is there another way to do this that I'm missing?
Re: Changes to these forums
Hi all! On this page
Notification Preferences — Blackbaud Community
Can you scroll all the way to the bottom and click "daily" under Email Digest? That should return your daily digests!
Re: global change in general ledger in NXT
When I read the below Knowledgebase article I get the idea that global change will not be available in FENXT in the same form it was in database view. To obtain the same result in web view you will need to do a global change using an export and then an import update.
- Knowledgebase Article 204177
The following list of capabilities in database view are currently deferred and out of scope for completion of Total Web Solution delivery. See detail below on these items and the modern way in webview to achieve the same end goals or detail on why it is deferred functionality.
Tip: You still have the opportunity to vote/submit these items to the IdeaBank to request they be integrated into webview. Based on demand, our strategy around these features could shift.
Answer:
Shared Components
- Global Change
- As import functionality is now available for web view, we plan to utilize the 'update existing records' functionality to meet your global change use cases.
Re: Sharing SKY Bridge - an Airbyte Connector for NXT
Here's what a run of these 2 actions looks like:
Re: Sharing SKY Bridge - an Airbyte Connector for NXT
most API calls have limit=5000, the only one I'm aware of that is more is Event List where the limit is 10K, that's what I always use, the max limit.
In power automate, the way I handle next link is:
From: split(last(split(variables('Next Link'), '?')), '&')
Map: split(last(split(variables('Next Link'), '?')), '&') and last(split(item(), '='))
then my HTTP call:
Relative path: first(split(replace(variables('Next Link'), 'https://api.sky.blackbaud.com', ''), '?'))
Query parameters: json(replace(join(body('Select_Query_Parameter'), ','), '},{', ','))
Re: PowerBI Gateway - RENXT
I gave some details on my reply to Allan's post, you can read it there:
Re: Blackaud support
I could not agree with this more. Previously the support providers understood the system and could usually help resolve things. In recent months I don't think I've had a single case answered. It is assumed we haven't even looked at the KB (of course I have, otherwise I wouldn't be contacting support!!).
I don't actually see the point of the Virtual Assistant, as it only links to KB articles - I can just search in the KB for those…. If I'm raising a case, it's because its not explained / covered in a KB article!!
Raising a case now takes far more time (having to re-send multiple screenshots as 'evidence' and re-trying everything you've already tried multiple times because a support agent doesn't seem to trust that you've already tried it) for very little chance of it being resolved. Maybe this is what Blackbaud wants, to put people off contacting Support so that they can cut their budgets in this area. They will definitely lose clients this way compared to the fab support experience with other CRMs!
Also, echo-ing a previous comment… The most common "solution" to a problem is to "add it to the Ideas Bank". This is NOT a solution and should not be marked as a solved case. It is not solved at all!
