Is there a place in FE NXT where I can view errors and/or my own reoprt queue?

Jeanette Emery
Jeanette Emery
Ninth Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

I am looking to find a report or place in FE where I can see:

  1. A list of errors users have received in the database.
    1. Would be useful to understand what errors different users are receiving that they may not have reported to the admin or can be useful in troubleshooting issues.
  2. A list of processes that are running/taking a long amount of time and a way to potentially cancel a stuck process.
    1. Would be useful to understand if there are processes running in the background that may affect the usability of the system by that user (and possibly other users?)
  3. A list of reports I have recently run.
    1. It would be useful to access a report that was run after the notification in the bottom right goes away.

Answers

  • Patricia Nowak
    Patricia Nowak Community All-Star
    Sixth Anniversary Kudos 1 Name Dropper Participant

    To my knowledge there is nothing available to address your needs/wants for item #1 or #2, but if you find out any good information I would be interested in knowing also. For #3 if you have the "Last run" date in the columns you are seeing in Reports you can sort by most recent first and see which reports were run and if you include the "Created by" column you can see who created the report. Unfortunately, no "who ran" the report information.

  • Carolyn Maybruck
    Carolyn Maybruck
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    There is a 'Recently Run' tab under reports

  • Jeanette Emery
    Jeanette Emery
    Ninth Anniversary Kudos 1 Name Dropper Facilitator 1

    Thank you both. For #3, I was looking more to open the specific report results or a report run generation (not the report template that was used to process the request).

    In WorkDay, when I run a report that takes awhile to run, I can access the report results from clicking a notification AND ALSO in a section called MyReports. The exact report results run stays in the MyReports tab and I can access it again later on even after I have dismissed the notification. I was curious if there was a place in FE NXT like that where the report results live for a certain period of time and can be accessed.

  • Carolyn Maybruck
    Carolyn Maybruck
    Seventh Anniversary Kudos 1 Name Dropper Facilitator 1

    Not sure but this may be what you're looking for:

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  • Jeanette Emery
    Jeanette Emery
    Ninth Anniversary Kudos 1 Name Dropper Facilitator 1

    Once we access the Report Notification it is gone and we can't access it after clicking the x on the small pop up.

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