Best Of
Re: Constituent List - exclude/include
@Karen Diener, she can't use queries because she is using the email feature in NXT. The email only allows you to create an audience from a list, not a query. @Amy Bridges can only create a list from a static query. Maybe when the Constant Contact functionality comes along this will change.
Re: Any best practices recommendations?
@Wade Barren Yes, as @Dariel Dixon said - widely debated subject.
While some donation forms allow you to have the field and make it required, it doesn't seem to be a popular item on many crowdfunding platforms.
I would love to say that we have it on all records so can use if formal add/sal is needed but we don't. Not having the title does require special attention when you have a default format for primary that uses titles.
So, we don't require it but do include it on all our alumni records as we get that info from university grad files. For a lot of crowdfunding donors, we don't have it and there are so many names that are gender-neutral - more all the time.
Re: Constituent List - exclude/include
I think you're right @Amy Bridges. Lists were not designed to have that level of logic. It does seem a bit like a misstep to limit email campaigns to lists and not allow it to use queries where that functionality already exists. It does seem intentional though. I'd suggest searching through the idea bank or creating a new idea and letting us know, as that does seem like an oversight that would be worth fixing.
Re: Any best practices recommendations?
Welcome to the community @Wade Barren. Let me tell you this is a highly contentious subject. I think it really depends on your audience. I've worked at organizations that are very formal, and some that were extremely casual. You better know your audience before making a decision. And if you decide to make it required, consider having some gender neutral options available.
Re: Allocation Management - Adjusting Date in FE-NXT webview
@Nikki Baldwin Thank you for the information. Looking forward to it being fully functional.
What are System Adjustments in Bank Reconciliations
Trying to resolve longstanding bank reconciliation issue. What are System Adjustments and how best to use them?
Re: Email Marketing for Hard and Soft Bounce
@Shawn Jacobson this is a great topic to add to the idea bank. It wouldn't surprise me at all if many similar ideas are already there, so definitely vote on them and repost links in this thread so others can vote them up.
Although Blackbaud staff lurk in the community, they do not respond to many posts. The idea bank is where they will always ask you to post “product suggestions” like this.
I think the email marketing needs quite a bit of work, and this is one of the areas where it really falls down. Sending an email is only part of the picture, and Blackbaud left out some important follow-up pieces that operations and marketing people need.
SKY API Documentation Feedback
Hi, I was wondering where to give feedback on the SKY API Documentation?
For instance on this page:
There is a link to “Issues”
“You can also check the check the Issues page to see if we are experiencing any problems on our end.”
But it takes me to a page that does not exist
"Nothing to see here.
Pardon us, but this page
is missing or has moved."
So, I just wanted to let someone know so it could be updated.
Thanks,
Daniel
Re: Attachment uploaded from dbv & deleted from dbv still showing in web view
@Jeannie Goings
Interesting, I have not encounter this before.
I found this:

so if a dbv media file is deleted, you may still see the file in webview until the sync happened, 30-60minutes.
I just deleted a dbv media file on my test envirionment. I will report back if it is gone from webview tomorrow morning




