Best Of
Re: New Admissions Progress View
@Bryan Lorenzo Thanks, Bryan! I came to the community for the same reason. I had no idea it was an opt-in feature! Much appreciated!
What's New In Blackbaud Raiser's Edge NXT® — July 1, 2025
- Enhancements to consent in web view (for some of you)
- Manage communications from Communications overview (for some of you)
- Constant Contact for Raiser’s Edge NXT (for some of you)
To help you manage a constituent’s consent history, including which categories of communications and channels they opted in or out of, we’ve made enhancements to the Consent tile on the constituent record, made it easier to opt constituents in and out of consent channels and categories, and added the View consent history option to allow you to view a constituent’s complete history of consent responses.
For more information, see Consent.
Manage communications from Communications overview (for some of you)
We’ve introduced Communications, Overview to help you track and manage mass communications with prospects and supporters. From here, you can access:
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Planned communications tile — Use the information on the Planned communications tile to quickly assess any upcoming communications, date of communication, as well as its channel, source, amount of recipients, and status.
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Appeal tracker tile — Use the information on the Appeal tracker tile to quickly assess which appeals are generating the most donations and identify areas for potential improvement.
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Constant Contact integration — To help you reach fundraising and marketing goals, connect Raiser's Edge NXT with Constant Contact. For more information, see Constant Contact Integration.
Note: Be on the lookout for more ways to manage communications in future releases!
For more information, see Communications Overview.
Constant Contact for Raiser’s Edge NXT (for some of you)To help you reach fundraising and marketing goals, you can now connect Raiser's Edge NXT with Constant Contact.
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Automatically sync your Raiser's Edge NXT constituents with Constant Contact so your marketing list is always accurate.
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Boost online giving by using donor insights from Raiser's Edge NXT to segment your audience and send supporters relevant marketing messages.
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Create digital marketing campaigns with email templates, AI writing assistance, and colors, logos, and images pulled directly from your website.
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Track how well your marketing is contributing to your fundraising efforts with reporting details.
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Find people interested in your cause and add them to your audience with list-growth tools.
For more information, see Constant Contact Integration.
Note: Only users with the Marketplace admin role in Blackbaud environments can connect applications. To learn more, see Permissions to connect applications.
What Makes #bbcon Special to You? Tell Us!
bbcon lovers are sharing their best #bbcon experiences on LinkedIn. Share yours for a chance to earn a VIP experience at bbcon in Philadelphia!
We love to talk about how remarkable the bbcon experience is! We’ve learned from you that bbcon isn’t just a conference; it’s fueled by the energy and experiences you bring, creating a space where ideas spark, connections flourish, and impact grows. bbcon is special to us because it is special to you!
We’re inviting you to share your experience and tell your peers why bbcon is the not-to-miss-event of the year for you and your team.
Here’s how it works:
- Grab the I ♥ #bbcon social media graphic, linked here
- Post it to your LinkedIn profile
- Share a few sentences in your own words about why you love #bbcon
Bonus: Share your love of bbcon on this thread in the bbcon Community and earn a badge!
Whether it’s the human connection of networking with peers across the sector, learning new strategies to take your mission further, or walking away with the confidence to tackle a challenge, your unique perspective matters. Don’t forget to tag @Blackbaud in your post and use #bbcon! By tagging us, you’ll have the chance to earn a VIP experience at bbcon in Philadelphia including premier seating during the keynote and attending a book signing event with Adam Grant! Join the conversation with others who are sharing their love for #bbcon.
If an example will help you get started, check out what Hallie Guiseppe, Alvernia University, Blackbaud Community All-Star, shared here and give her post a reaction on LinkedIn.
Still not sure where to start? Here are few prompts to help you develop your own story:
- How does bbcon help you get the most out of your technology?
- What makes networking at bbcon so good? What valuable connections did you make? Who did you meet?
- What new skills or knowledge have you gained at bbcon that helped you tackle a challenge at your org?
- How has bbcon re-energized your tech strategy or your team?
We know bbcon is filled with unforgettable moments, and we can’t wait to hear what YOU love most about it!
Ready to share your #bbcon experience? Download the graphic today and start posting! We can’t wait to see the incredible stories you have to share. So, let’s make some noise and show the world what bbcon is all about.
What's your favorite Robert Hernandez memory?
Shout out to Bobby 'Nando for staying a real one after all these years.
Re: What's your favorite Robert Hernandez memory?
I promise you, we still use Robert Hernandez here and there in our BBU trainings.
Re: What's your favorite Robert Hernandez memory?
@Bobby Steurer Is this an “In Honor Of”, or “In Memory Of”? LOL. I wish more people took trainings to know that this record is a great starter record to learn on.
Join the next Blackbaud CRM User Group on Wednesday, July 30, 2025
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our second meeting will be held on July 30, 2025. If you have already registered for prior meetings no need to register again, you are on the invite for the June meeting ?
Blackbaud CRM User Group (Registration Form)
Wednesday, July 30th @ 12:00 - 1:00 PM ET
To suggest a topic, troubleshoot projects live, or share helpful tips and tricks, please reach out to Becky Kimball. Looking forward to connecting with you all!
Re: Primary Contacts - Best practice - make them a full constituent?
@Diana Gray What constituency would they have? I'm not a fan of creating records for people because of their position. That includes government or elected officials. I know the last part is an unpopular take, but it's the next level of the same issue.
Here's the rub though…if you really are going to be contacting them so frequently that all those options are necessary, then you would have to create full records for them for that. My question is why does it matter? If they make a gift/volunteer/some action that needs changes their relationship with your organization, then you create the record for them at that time.
Re: Campaign management best practices
@Mark Zigadlo This is the classic “chicken and the egg” conundrum. You want to reduce the number of active campaigns listed, but need to keep the historical information from when they started. I don't know if you can satisfy both masters here. I'm a big fan of creating one campaign that doesn't change for recurring gifts.
Pledges are a slightly different animal, as there is a different requirements for formal campaign counting. You might need to keep those, but generally we are only looking at a handful of years. Recurring gifts can end at any time, as there is usually no specific amount to be raised or a certain number of payments, and no paperwork needed. It could be argued that these gifts are just annual gifts, and can be counted in the year that they were made/processed, not tied to the campaign of the original recurring gift.