Best Of
Re: Accessing SKY API via Python for Database Export
@Crystal Bruce please move to SKY Developer forum.
@Jax Murphy great job in creating this and sharing it. I am assuming that this is a one-off run from your local computer that is not scheduled to refresh automatically. Looking forward to see additional sharing on auto-refresh
Re: Thank yous, receipts, and acknowledgements
We utilize the initial confirmation as the receipt and acknowledgment, including the relevant tax language.
This approach is taken because we do not maintain separate records for couples, and we want to minimize the risk of the gift being made by one spouse but the receipt being issued to the other, which could lead to insult.
We typically follow up with additional communication—such as a phone call or incorporating the acknowledgment into our other records—only if the donation exceeds a certain threshold or if the gift is directed to a fund different from the one indicated on the provided form. These details are usually noted in the comments.
Re: Thank yous, receipts, and acknowledgements
Thank you so much, this is very helpful!
Re: Creating Admin User for a Vendor?
Since it sounds like you're uncomfortable with this request, ask them to tell you the exact permissions they need the account to have. They should be accommodating of your request - if they're not, then that's a red flag.
Re: Blackaud support
This has been our experience over the last few years as well. Every single support case requires a lengthy, annoying conversation with an AI chatbot, and often times I'm met with "I need to do some more research, I will reach back out." I personally know former members of the BB Support team and they were incredible, knowledgeable professionals who could assist with a huge range of issues. Now, I'm lucky if I get routed to the appropriate KB article, and luckier still if that article is up to date. We pay, respectfully, out the nose for our BB ecosystem and it's getting harder and harder to argue in favor of keeping this suite, in no small part because of how bad support is now.
Re: Gift notification to the Fundraiser on the record
@Rachel Kave Try using what @Jessie Salpeter posted here. You can then adjust the flow to get the fundraiser on the gift vs. the assigned solicitor on the donor's record.
Re: August 2025 Monthly Challenge
I love the draft feature. I don't know how many times I've started a post or a reply and gotten interrupted and then lost my train of thought and never went back. This is great addition!!
Re: Is there a report by account that shows the description field?
@Katherine Ramos
Your information helped understand better, and actually I improve my GL detail report from Database view. But even when filling up the description in the body of invoices still not shown in report of GL. Thanks a lot, Also my reference, notes, and more description of the body of my journal is not showing in my GL report I built with all those to be displayed in more columns. Only shows the Journal reference which goes on top of the new journal you are entering
Re: Flows Disappear When Imported into Power Automate
Gotcha…it only seems to be a "problem" for the instructor who has a virtual room full of students waiting to see the results :-)
