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Blog Posts

  • Reminder: Salesforce And TLS 1.0 Disablement
    Hi folks! This weekend, July 22, 2017, Salesforce will disable the use of the Transport Layer Security (TLS) 1.0 encryption protocol in your Production environment. It was changed in your Sandbox environment in June of 2016. You can read more here about what TLS is and how Salesforce's change will impact you. We want to ensure you that the Luminate ... more
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  • Introducing SKY Reporting!
    The original Luminate Analytics platform that we made available through Luminate CRM offered three main advantages: Speed:   By running queries from an analytical data store, rather than an operational data store, reports run much faster, and don’t slow down the performance of your operations on your LCRM/Salesforce (operational) database. ... more
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  • bbcon 2017 Call for Speakers
      The bbcon 2017 Call for Speakers is open.  Share your experience and knowledge with your colleagues in the industry. Join us October 17–19, 2017 as a bbcon speaker.   Submit a proposal »   As the annual conference for the social good community, bbcon is an opportunity to share insight that helps everyone working to do good in the world accomplish even ... more
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  • UPDATE: Luminate CRM Fundamentals Certification For 2017
    In January 2017, Blackbaud University will offer a certified learning opportunity that recognize student achievement and helps validate product knowledge. We're providing this development opportunity to reflect our students' commitment to excellence. more
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  • Leading Volunteers to Success
    There is no question of the benefits that volunteers can bring to an organization. In 2015 the nonprofit organization Independent Sector valued volunteer time at $23.56 per hour [i] . Beyond the fiscal benefit, volunteers can help you to grow existing programs, create a more efficient workflow, and help increase your base of support. A truly ... more
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  • COURSE RELEASE - Basics Of Data Analysis
    You diligently enter data into your Luminate CRM database, adding constituents and donations, and setting up events and volunteer jobs— but do you know what to do with all this great data once you've added it ? Reports and dashboards in Luminate CRM can help you analyze your data to help you make better fundraising decisions, reach out to constituents, ... more
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  • CERTIFIED - Celebrating Our August Luminate CRM Certified Users
    This summer was an exciting time for Luminate CRM at Blackbaud University. We launched our new Blackbaud University Certification program . Each month, we’ll publish a list of professionals who have earned their Luminate CRM Fundamentals certification. more
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  • New Luminate CRM Classes!
    Are you new to Luminate Constituent Relationship Management (CRM)? Are you unsure of the difference between an account record and a contact record? Do you want to learn how to set up relationships between records? Then the new Luminate CRM: Fundamentals—Overview and Accounts class is perfect for you.   In this three-hour instructor-led course, ... more
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  • Wealth Analytics in Luminate CRM
    We're excited to announce the new Wealth Analytics feature! This powerful tool gathers donation data from your Contacts, analyzes it, and then provides you with results about their potential to give to your organization. Read about Wealth Analytics here , and check out this video to learn more.   more
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