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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
Hi. Has anybody who currently uses the BBLinks Plugin for JustGiving data imports managed to find a way of using the JG integration with NXT successfully? The NXT import is all donor centric rather than fundraiser so if a donor is anonymous it is hard to match gifts to event participants. Also long standing regular giving…
For over two weeks now we have not been able to generate client statements in the web view. We have been communicating with Blackbaud about this issue but it unfortunately still not corrected with estimated timeline and no work around in the database view for running large statements using queries. Is anyone else…
Good Afternoon - Admissions just informed me that five parents with yahoo email addresses have reported issues aatempting to to log on via BBID within the last week. As we are currently in re-enrollment, they are not too pleased. Has anyone else been experiencing this issue? One user I can chalk up to user issues, but not…
What's the point of the Policy block in a contract? Is it just an HTML block? How is it different from a text block? Does it link to another field somewhere? How are people using it? Thanks!
Hi everyone, I have read a few articles that BB does not provide much flexibility for ADF, since we are using Bearer tokens and requires user manual intervention to get response back the token. Having said that, what other options do I have to pull Education Management Data? in form of json or csv files as recurrent…
The Blackbaud Institute has spent the last year exploring what sets some organizations apart from others when it comes to building a culture of innovation and confidently facing uncertainty. You can check out our latest report here for those insights. I’d love to know: What skills or strategies do you believe leaders need…
Hi all! I've been with my organization for about a year. I'll admit I'm old school and have always used titles for Addressees. My new place is pretty anti-title and I'm adjusting (who says you can't teach an old dog new tricks?!) but still have some questions. 1. Are other organizations still using titles? 2. What about…
Hello, We are moving away from Netcommunity so we are trying out the Web View Event forms to see if it'll work for us and save some funds by not having to purchase another event platform like GiveCampus. It's mostly golf events (golfers and sponsors listed on same registration forms) and small alumni gatherings (expect…
Has anyone else ran into this issue? When I go to add new clients in webview it says "You do not have rights to access Receivables business rules settings" I have to go into database to be able to enter in customers for now. Anyone else with this issue?
At Blackbaud, delivering a positive support experience isn’t just a goal—it’s a commitment we make to our customers, every time you need assistance. Today, we’re sharing how your feedback has helped shape a refreshed Customer Support chat experience, designed to make getting help faster, clearer, and more intuitive.…
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