Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
Altru upgrades are starting soon! Here are the latest changes in version 5.38. Manage Web Form emails from one location Administrators can now manage the Forgotten Password Request email template directly, without having to contact Support. From Web, User registration settings, select Set up forgotten password email to…
Blackbaud’s latest online giving feature nudges donors to complete a donation, helping your organization improve form completion and capture more intended gifts. Donors may begin a gift with every intention of completing it, but distractions, interruptions, or uncertainty can cause them to leave before finishing. Abandoned…
We’re excited to share that the Altru community home page has a fresh new look! 🎉 We’ve made updates to the home page to help you more easily find helpful conversations, discover useful resources, and connect with peers across the Altru community. What’s new? The updated home page is designed to help you get to the good…
Altru upgrades are starting soon! Here are the latest changes in version 5.37. To improve efficiency and reduce wait times across key areas of Altru, this release includes several performance enhancements. Smart queries now load faster, and updates to notification queries help prevent timeouts when searching for patrons…
The bbdevdays 2026 session lineup is live! bbdevdays is your gateway to finding new ways to extend your Blackbaud solutions, learn new skills, and build your community. bbdevdays 2026 includes a strong set of sessions for the Altru community, focused on automation, reporting, and improving day‑to‑day operations.…
Introducing our new instructor-led course in the Blackbaud University course catalogue: Altru Essentials. This 60-minute introductory session led by a Blackbaud Altru® expert walks through essential workflows to help you effectively manage your organization’s data and engage with your patrons. You’ll see how to navigate…
Altru upgrades are starting soon! Here are the latest changes in version 5.36. What's New in Altru Accept online payments for group sales reservations To streamline the payment process and improve the patron experience, you can now accept online payments for group sales reservations. Previously, you needed to accept…
Are you gearing up for a successful camp season in 2026? Whether you’re a seasoned camp organizer or new to the process, our upcoming Camp Webinar is designed to help you achieve seamless setup, efficient sales, and unforgettable experiences for your campers! Why Attend the Camp Webinar? A member of our Customer Success…
Here are the latest changes in version 5.35 of Altru. What's New in Altru Web form performance improvements Building on recent enhancements, this release includes additional web form performance improvements. Also, caching for calendar date navigation is now in place for all program and event forms. Updates to TinyMCE HTML…
This is an important update from Blackbaud that will impact your staging databases. Blackbaud will be performing maintenance on our staging databases on Tuesday, September 30, 6-11 p.m. EDT. During this time, staging environments may be unavailable for a short period of time. The staging sites will not be unavailable…
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