What's New in Blackbaud Altru® 5.37

Emma Sutton
Emma Sutton Blackbaud Employee
Second Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Altru® Blog

Altru upgrades are starting soon! Here are the latest changes in version 5.37.

What's New in Altru

Performance improvements

To improve efficiency and reduce wait times across key areas of Altru, this release includes several performance enhancements. Smart queries now load faster, and updates to notification queries help prevent timeouts when searching for patrons through Daily Sales. You’ll also experience improved performance when running the Total Revenue Report for longer date ranges, as well as faster load times for Advance Sales.

What's New in Online Giving

Reduce friction with optional addresses for Standard Donation Forms

To help reduce friction and support faster form completions, now when you include the address field on Standard Donation Forms you can make it optional for donors.

Measure donation form performance with UTM data

To better understand how donors reach your donation forms, you can now track UTM (Urchin Tracking Module) parameters using Google Tag Manager (GTM) and Google Analytics. When a donor opens a donation form with UTM values, GTM captures the parameters and sends them with donation form events to Google Analytics, where you can report on which campaigns, sources, and mediums lead to completed donations. This helps you connect giving activity to outreach efforts such as email and social media and evaluate campaign performance with greater confidence.

Spot trends and opportunities in Online Giving's enhanced Overview

To help your organization understand donor behavior, strengthen engagement, and create more effective donation forms, Online Giving has new key metrics and data analysis so you can see trends.

From Online Giving, Overview, you can view:

  • Performance summary shows online giving trends that help you see where to focus your fundraising efforts.
  • Conversion rate reveals how effectively your donation forms turn visitors into donors.
  • How are you raising more? shows the revenue generated by key donation form features so you know which options make the biggest impact.

Issues Resolved

Description

KB

This fix resolves an issue that prevented event packages from displaying correctly across time zones.

196134

This fix resolves an issue that caused a timeout error to display when searching for patrons from Daily Sales.

208100

This fix resolves an issue that prevented some users from editing Donor Challenge Claims.

207174

With the release of version 5.37, the Group Sales Notes section character limit has been increased.

123017

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