Hi all, Our museum is beginning to offer structured, hour-long Outreach Workshops that occur offsite. I am this close to getting it right in Altru, but need a little help. What I'm currently doing is booking these as Group Sales. I have created an “Outreach Workshop” Group type, and “Outreach Participant” as a Group Sales…
Email from my Director of Marketing: “Hoping to enlist your help to create a payment form for annual photography permits. We are planning to implement an approval and permitting process for photographers who want to use the Gardens for professional shoots. There will be a $150 annual fee, and there will be an add-on fee…
We would like to sell tickets through third party travel operators. To do this, we need to provide them with a group of barcodes that they can resell and their customers can use to gain entry. We can figure out the financial end in a few different ways, but we are stumped on providing bar codes that will work for any day…
Does anyone else use Tableau as a target for Blackbaud Altru ODATA connections? For all versions after Tableau 2023.1.0 we have been encountering an error ("Illegal Character at Index 5") whenever we point Tableau to an Altru ODATA URL. As a result, we have been using older versions of Tableau and Tableau Bridge. Tableau…
We are planning on giving our members a free member gift on their first visit during member month! We are looking for ways to easily track/identify if they have been given their gift. First thought was to create a new benefit. First question, if added as a benefit could it be found/seen on Daily Sales? Second, who can we…
I am wondering if it's possible to filter tickets based on “Program” rather than “Program Event” without creating duplicate rows. In the query editor, Tickets are associated with Program Event and it would stand to reason that Program Event should be associated with Program, since all Program Events correspond to a…
In developing some queries, I'm wondering what the function and meaning is of the two similar fields associated with Tickets: * Active * Status * IsRefunded I have observed that in cases where Active = “Yes”, Status = “Cancelled”, which would seem to be contradictory. I have also observed a case where Status = "Cancelled"…
I am looking to embed our school's athletic team calendars and team rosters currently on our Blackbaud school portal and would like to get them on our school website. I am having no luck finding codes for the team calendars and rosters on our school's Blackbaud portal. Any would be great appreciated, thank you!
New to Altru and could use some guidance… Finance asked about a gift made through an online form. It (the form/donation) appears to be linked to our GenOps designation, which generally speaking, would be ok for most donations. In the form comments field, however, the donor requests that his donation be applied to an…
Just a few weeks into my new position and new to Altru! I am hoping to get some guidance for building out a program/event and creating a web form for registrations. I copied an existing structure (a program in Altru where each new "event" was copied and altered as needed) as a starting point and made changes to the ticket…
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