Our organization has been in the process of opening a second location a few miles away from our main campus for a few years, and we are getting ready to start accounting for admission at that campus within Altru. I am wondering if there are any other organizations that use one Altru account for multiple campuses and what…
I have an ad-hoc query build to track ticket sales by date with all the information I need, but I want to add transaction time. Has anyone found how to add that to a query?
Hi friends! What's the best way to manage registrant opt outs / ticket releases? I would like to send an email to a list of event registrants before their event so they can opt out / release their ticket if they can no longer make it. The goal is to get an accurate headcount and to offer any extra tickets to a waitlist. In…
We use Blackbaud Altru as our museum Gift Shop POS and my volunteers have done a great job acclimating to MFA (six digit text) using their phones. Unfortunately one volunteer does NOT use a smartphone and has now been prompted to scan a QR code at log-in, which she cannot do with her phone. Is there a way to disable this…
Hello, I need to track all daily attendance - daily sales, event attendance, discounted tickets, member visits, program attendance, scanned tickets, really any patron that visits each day not matter the reason. I do not want the report to include patrons that sign up for an event/program in advance but only it they attend…
Does anyone know of a individual or company that will pull Altru queries? I'd like to know if I could hire that work out as the helpdesk is less than helpful and I have some complicated queries to run and do not have hours to devote to it. Thanks in advance.
We are looking to give away Supporter of the Arts pins to our members. Wondering how we can keep track (on their record) when a member receives one, to keep them from getting multiple pins.
Hi , I am building a dashboard in tableau, from blackbaud API data to get funding from different sources, how much has been allocated till now and how much has been spent on different activities for a particular fundcode. How can I get relevent data from finance edge or raiser edge API. Like funding amount allocated for a…
Hello! I work with the Museums of Western Colorado. At one of our sites, we have a farmers market every Saturday. Most of the time we invoice vendors for booth fees, but we would like to have the option to charge one-time booth fees through Altru when a vendor is on-site. Would event registration be the best way to do this?
Hi folks, My org has been using auto-renewals for a bit, but we've been behind on the communications ball in regards to auto-renewals. I was looking at the email notices for auto-renewals, but looking at the list it pulls, the constituents selected are dated to expire in November of this year rather than next August like…
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