Constituents have the option to gift memberships through our website and can choose where to deliver the membership. The Blackbaud Altru hosting page is outdated and confusing to navigate for users, which in turn makes it unclear to me which address the giver wants the membership card delivered to. Our current gift…
Blackbaud Product Update Briefings start this week and run through May 2nd. They showcase recent innovations and preview future plans including many features and functionality sourced from community member ideas. We’d love to hear about what you’ve learned, what you are most excited about, or any other feedback you have…
Our event registrants do not created Blackbaud IDs, so they can register for the same event multiple times/options. I was manually deleting the extras people had signed up for and now that attendee isn't showing for any of the options. Their information does still appear on Event Submission data, but they've effectively…
I am making a query for current memberships, but I need to add the org name with business addresses. What is the cleanest and easiest way to do this?
Please join the Blackbaud Online Giving product team for an exciting update on Blackbaud Donation Forms coming soon. We'll recap what we’ve been working on over the last several months, share recent product enhancements, and discuss our future vision for the product. Register here to watch and join in on the conversation…
Has anyone set up an Altru Workstation on an iPad? I see posts from 2015 and before about mobile payment stations, but none show resolved. Has anyone successfully set up a station with the WISE E POS reader to sell merch or tickets? An iPad would be ideal, but a laptop is possible for us. I'd love to borrow steps from…
My org hosts three 21+ events in the summer. This year, we're rolling out a ticket bundle program. If folks purchase tickets for all three events at once, they can save $15 total on tickets. I'm struggling to figure out how to set this up in Altru. If I make the ticket a bundle a seperate event in Altru, the start time of…
Is there an option to remove or disable recurring gifts from the new optimized forms?
Hi! I'm wondering how folks have managed raffles in their platforms (specifically 50/50 if anyone has experience) - how you've taken raffle ticket payment (through ticketing platform/3rd party platform/mobile pay and/or as ticket sales, merchandise, donation, special event registration?), how you've reported raffle ticket…
We often have corporations or organizations registering for our special events. Right now there is no way for me to add the Company/Organization field to the registration screen. It's just Name, Address, CSZ, Phone and Email. Any tips on how to do this? TIA!
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