My org hosts three 21+ events in the summer. This year, we're rolling out a ticket bundle program. If folks purchase tickets for all three events at once, they can save $15 total on tickets. I'm struggling to figure out how to set this up in Altru. If I make the ticket a bundle a seperate event in Altru, the start time of…
Is there an option to remove or disable recurring gifts from the new optimized forms?
Hi! I'm wondering how folks have managed raffles in their platforms (specifically 50/50 if anyone has experience) - how you've taken raffle ticket payment (through ticketing platform/3rd party platform/mobile pay and/or as ticket sales, merchandise, donation, special event registration?), how you've reported raffle ticket…
We often have corporations or organizations registering for our special events. Right now there is no way for me to add the Company/Organization field to the registration screen. It's just Name, Address, CSZ, Phone and Email. Any tips on how to do this? TIA!
Altru is consistently favoring canceled or expired memberships over Active memberships in exports. This happening in both manually created export definitions even though I am adding the “Is Dropped” filter; and on built-in reports likes member renewals. Any ideas on how to resolve this? Altru support has been unhelpful.
I previously used Blackbaud's CRM product that is built on basically the same platform as Altru and was surprised that I don't see any functionality to manage Named Giving Opportunities. If you're not familiar with them or call them something else, let me give a quick recap: Some organizations use these as a Fundraising…
Hello! I've noticed that when I'm manually adding a new constituent, the software automatically assumes their gender/sex based on the first name (and, it only has binary options). Is there a way to stop it from doing that? I couldn't find anything in the settings. We would prefer to leave that field blank for the…
We've implemented a 3% Credit Card Processing Fee for online sales. But it doesn't apply to donations or Special Event registrations. Anyone know if there's a way to rig it so it will apply to Special Events?
Hi there! We've had a staff members accidentally delete an entire scheduled program twice recently when they meant to delete the program event. This means that every event scheduled under that program was also deleted! It's happened twice now. I was under the impression that if a scheduled program had active events, it…
When I initialise my webform from the bbox init for the first time, the form loads and behaves as expected. When I leave the page, and subsequently revisit the page (using nextJS routing) as a single page app the form messes up. It loads all the scripts everytime the page is visited. Is there a way to prevent this?
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