Hi everyone, Sorry I feel like this is such a dumb question but in our “legacy” system, we have an organization attached to a primary contact (the organization must have a primary contact to be created, unlike NXT). We also have individuals contacts, that are not the primary, that are attached to that organization (they…
Wondering if anyone has had an issue with their card reader not connecting and what steps you took to solve the issue. Thanks!
We normally can search for an item by using the last four digits with an asterisk “ *1234 ” but now that we have so many SKUs and too many results come up . We cut the price sticker to have the last 4 digits on small items that cant have a full sticker. Is there any other things that can be searched using an asterisk?
Get excited...the Blackbaud Product Update Briefings are happening May 6-9th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d love…
We want to revamp our RSVP process for openings and are not getting where we need with Altru Events, even fundraising events. The first obstacle is members having to sign into our website. Too many issues there (forgotten passwords, etc.), so we want to create an Altru web form that is emailed to JUST members (so no need…
I’m curious if anyone has used the integrated AppNXT Seating Chart & Check-In tool from the Blackbaud Marketplace. I’m currently looking into it and would appreciate any feedback or experiences you might have. I've added the link above, if you're interested, to learn more about what I'm talking about.
Hi Altru users - do any of you have a Policy and Procedure or Best Practice guide that you would be willing to share? My organization does not have one and I am finding that it is very much needed. As I begin to create one, I would appreciate examples for best practices in general data entry, gift entry, and membership…
Hello - I am trying to recreate the Cost of Sales field on the Merchandise Sales Report in an ad-hoc query. I have built a query off the Sales Order source view. Does anyone know which field I need to pull over to get the cost of sales? I have tried the retail price and current unit cost and neither are adding up to what…
Hi, I'm wondering if anyone else has had issues this year where the bbms disbursement report numbers do not match what is in Altru. We've had it happen on several occasions where our Altru numbers were higher that what we actually rec'd in our BBMS deposits. It never seems to be one payment that we can trace it to so it is…
Hi All! Curious if any Altru users have transitioned to or integrated with Wordfly? I'd love to connect with other users about your experience. Thanks!
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